Do I need technical skills to use your service?

Not at all! We handle everything technical. You just need to share your business goals, provide sample customer questions, and review the final bot before launch.

What if I don't have any FAQs, how will the chatbot work with me?

Even without existing FAQs, we can still help you build a functional knowledge base for your chatbot. We'll gather content, develop a knowledge base, prototype responses, and refine them continuously after launch.

How can your chatbot handle many different types of customer questions?

We ensure high-quality answers by training the chatbot with your business materials, using smart fallbacks for unanswerable questions, and continuously improving responses based on real conversation data.

How does your chatbot know when a question is too complicated to answer?

Our chatbot uses novelty scoring, confidence thresholds, and multi-part analysis to detect complex queries and escalate them to human support when necessary.

Can I make changes after launch?

Yes! We offer complimentary support for minor changes. For major changes or system overhauls, we'll provide a custom quote based on your needs.

How secure is your server?

We prioritize security through enterprise-grade cloud infrastructure with 256-bit encryption, DDoS protection, regular security patching, and isolated client data.

From Idea to AI Chatbot in 5 Days - Here's Exactly How We Work

Q: How often can I update my FAQ?

You can update your FAQ at any time. We offer unlimited edits to your knowledge base, and updates will be reflected in your chatbot within 1 business day.

We're not fans of black-box AI. Here's our step-by-step process to build chatbots that actually work for startups - no PhD required.

STEP 1

Share Your Vision

Start with a free 30-minute consultation where we discuss your business needs, target audience, and automation goals. Share your existing materials through secure channels.

No technical jargon
Secure and complaint data processing

STEP 2

Build & Test

Our team develops your custom AI solution that mirrors your exact business logic. Our servers are optimized for secure, stable performance across all client projects.

Custom workflows
Real-world scenario testing

STEP 3

Launch & Support

We handle deployment and provide comprehensive support. Enjoy our 99.5% uptime guarantee and monthly optimization reviews.

14-Day Money-back guarantee
99.5% uptime or 2x service credits

Why Startups Choose Nevolis

No Surprises Pricing

Flat $199/month with everything included. No hidden fees for "extra features" that should be standard.

Built for Your Business

Not generic templates - we adapt to your workflows, even if you're still figuring them out.

Real Human Support

Direct access to our team - no bots or outsourced support.

Launch Your AI Chatbot Today

First 10 clients get 20% off for 6 months

Common Questions

Not at all! We handle everything technical. You just need to:

Share your business goals
Provide sample customer questions
Review the final bot before launch

Even without existing FAQs, we can still help you build a functional knowledge base for your chatbot. Here's how we'll work together:

Step 1: Content Gathering - We'll schedule a consultation to review your typical customer questions and extract key information from a variety of sources, such as your website, product catalogs, price books, and any other relevant documents.
Step 2: Knowledge Base Development - If you don't have contents or need additional content, we can create them for you. Our team offers knowledge base copywriting at USD 99 or RM 449 per 2500-character (~500 words) document. This will complement the other materials we gather and organize into your knowledge base.
Step 3: Rapid Prototyping - Based on the knowledge base (including FAQs and other materials), our team will draft responses and test them with sample conversations you provide.
Step 4: Continuous Refinement - After launch, we'll monitor real interactions to improve answers and flag any gaps for your team to review.

We ensure high-quality answers across diverse queries by:

Deep Content Training: Training the chatbot using your real business materials (like your website, product docs).
Smart Fallbacks: If the chatbot can't confidently answer a question, it will politely suggest that customers contact you through another channel, such as email.
Continuous Learning: Improving the chatbot's responses over time based on real conversation data.

Our chatbot uses several techniques to detect complex queries that may require human support:

Novelty Scoring: Flags questions that do not match existing training materials.
Confidence Thresholds: If the chatbot's confidence falls below a threshold, it will escalate by suggesting customers contact you via another channel (such as email).
Multi-Part Analysis: Detects layered or multi-topic questions that require more nuanced, personalized responses.

You can update your FAQ at any time! We offer unlimited edits to your knowledge base, and updates will be reflected in your chatbot within 1 business day.

To submit updates, simply email your changes to help@nevolis.ai, and our team will take care of the rest.

Yes! We offer complimentary support for minor change requests to keep your system running smoothly. For major changes or system overhauls, we'll provide a custom quote based on your needs.

We prioritize security through:

Enterprise-grade cloud infrastructure with 256-bit encryption
Distributed denial-of-service (DDoS) protection
Web application firewall (WAF)
Regular security patching and vulnerability scanning
Regular backups

All client data is isolated and never shared across accounts.

Still have questions?

Ask our AI Sales Representative Email Our Team